March 21, 2012

Why my Dell laptop dvd drive is not working?

There are many reasons that your Dell DVD drive may not work properly. Occasionally, the cause of the DVD drive failure or requirements to operate the drive is incomplete. Follow below steps if you are getting dell DVD issue on your dell system & find dell help to fix it again -

Step1: First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel

Step2: Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Step3: Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive. (…also find here what to do if your dell laptop's wireless is not working…)

Step4: Now download the latest driver updates for your DVD drive model from Dell website & install it.

Step5: Now uninstall any drivers that may be on your computer from previous DVD drives.

Step6: Also check on Dell website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.

Feel free to get online technical support to fix your computer problems. Just Call on Toll-Free number(1-866-541-1792) & get 24*7 expert help for online diagnostic and troubleshooting.

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