How to Fix the Fxssvc.exe Error Message in Microsoft Windows XP

You may encounter the “Fxsscv.exe has encountered a problem and needs to close. We are sorry for the inconvenience” error message when you try to print in your Windows XP PC. The error is primarily caused by the corrupt fax job in the Fax Queue folder in your Window XP PC. You can follow the steps given below to fix this problem:

Stop the Fax service if it’s running from the Start button> Accessories> Communications> Fax. If you do not Fax there, click Start> Control Panel> Administrative Tools> Services. Right-click Fax service and click Stop. If prompted, confirm the action. Exit all the windows.

Now locate the fax queue folder and delete it. The folder may by located in the C:\ drive> Documents and Settings> All Users> Application Data> Microsoft> Windows NT> MSFax> Queue (this is the folder that you need to delete).

Right-click Queue in MSFax and click Delete. If prompted, click the Yes button to confirm the action. If you cannot find the Queue folder in the MSFax folder, do this trick. Right-click the Start button and click Windows Explorer.

In the Windows Explorer window, click the Tools tab> select Folder Options. On the Folder Options screen, click the View tab and click radio button beside Show hidden files and folders under Hidden files or folders. Click OK to save changes and exit the window.

Now try to relocate the Queue folder and delete it. When done, exit all the windows. Now restart the Fax service and you are done. You can go to Services in Administrative Tools (see the first step), right-click Fax and click Restart. You are done now.

***You can also download and run the MicrosoftFixit50025.msi tool from the Microsoft Fix It Solution Center website. It will automatically detect and fix the Fxsscv.exe error on your computer. 

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